Delivery/Shipping

We, VIVA values the online order’s from our honorable customer’s. We want to make sure your order’s is/are safe and secured by the terms of your demands and ensure you the fastest possible delivery into your door step. Once the order is confirmed, you will receive a notification from our customer service department and if any misinformation arrives, our hotline member will reach you for the fastest delivery on course.

Delivery Time Frame: Bangladesh

Inside Dhaka:

Once your order is confirmed, we start the processing by 24 hours and delivery process will be completed by maximum 3 working days into your hand. But mostly, we make sure to get it by 48 hours.

Outside Dhaka:

Once your order is confirmed, we start the processing by 24 hours and delivery process will be completed by 5 working days into your hand. But mostly, we make sure to get it by 3 full working days.

Note: To avoid unsafe delivery, we strongly suggest getting your orders delivered to your own address. Viva Creations will not be liable for any loss or damage to the order in the case of delivery at the self-pickup point, such as any courier office.

Delivery Charges:

• Inside Dhaka: Product’s delivery charges will be charged by the delivery courier company calculation. It will be decided on the basis of product’s weight and distance.
• Outside Dhaka: Product’s delivery charges will be charged by the delivery courier company calculation.It will be decided on the basis of product’s weight and distance.

Delivery Method & Time:

Domestic

We are working with the well reputed Delivery Companies in Bangladesh. After Confirmation of your order, it will take 3-7 working days to reach the parcel in all over the Bangladesh (Except Vassan Char & Saint Martin Island)

Delivery Time Frame:

International

Once your order is confirmed, we start the processing by 24 hours and delivery process will be completed by 7 working days into your hand. But mostly, we make sure to get it by 7 full working days. 

For our International buyer’s, the honorable customer has to place the order with an absolute mailing address for perfect delivery after being paid successfully to VIVA Creations account by Visa Card or Master Card or AmEx Card of debit or credit. If any wrongdoing arises by customer’s fault (; as per order details record kept on both sides), the customer has to pay the both way delivery charges. But if any mistakes taken by VIVA Creations customer care, VIVA Creations will pay the both way charges. The honorable customer may reach VIVA Creations customer care anytime of working hours to our dedicated Hotline number’s or mail us at info@vivacreationsbd.com

The international delivery will be borne by DHL or FedEx.

No Refund or Exchange for Discounted Product.

Delivery Charges:

For International Buyer’s, the delivery charges will be borne by honorable customer’s end as per DHL and FedEx charges of Terms & Conditions.